Covid-19

Latest COVID-19 Information

UPDATED: MAY 2023


The COVID-19 pandemic has impacted us all, and we are relieved that the situation has improved so that restrictions and protocol requirements have eased. The health and safety of our guests and staff remain our top priority, so, as normal, we will continue to monitor and follow Public Health guidelines.

 

We are looking forward to offering memorable travel holidays, just as we have for 60 years.

WTTC Certified

The WTTC Safe Travels Stamp is the world’s first-ever global safety and hygiene stamp. This stamp is specifically designed to allow travellers to recognize businesses around the world that have adopted a globally-standardized health and hygiene protocol to ensure you experience Safe Travels.


READ MORE

Safe Travels by World Travel & Tourism Council

BORDER CROSSING Information

UPDATED: APRIL 2023


COVID-19 protocols vary from region to region, and some jurisdictions limit access to services based on vaccination status. In addition, border crossing requirements, even within Canada, can vary. Although every effort will be made to keep the following border crossing information up to date, please refer to the government web-sites for the most current information.  No matter where your travels take you, close to home or abroad, in addition to having current ID, it is wise to have your official COVID-19 vaccination receipts with you.

  • Entering / Returning to Canada

    (Last updated: April, 2023)


    There have been many changes to the border crossing requirements, and it is important to always refer to the government web-sites for current requirements.  The primary reference for entering or returning to Canada is the Government of Canada website: 

    https://travel.gc.ca/travel-covid/travel-restrictions/wizard-start

    https://travel.gc.ca/travel-covid  (travel, testing, and border information)


    As of October 1, 2022, all COVID-19-related border requirements have ended.  This includes vaccination, mandatory use of ArriveCAN, and any testing and quarantine/isolation requirements for all travellers entering Canada whether by land, air or sea.

  • Entering the United States

    (Last updated: April, 2023)


    For entering the U.S., the requirement for proof of COVID-19 vaccination status has been extended to May 11, 2023.  Experience has shown that the requirement may be extended further. Thus, when travelling outside Canada, it is important to ensure that a valid passport is carried along with proof of COVID-19 vaccination status, (see our step-by-step guide on how to download your vaccines certificates), and it is advisable to check the Canadian Government website for travel advice and advisories: https://travel.gc.ca/travelling/advisories 

     


    ENTERING the US by AIR

    • As of June 12, 2022, per the Centers for Disease Control (CDC), travellers are no longer required to present a negative pre-departure COVID-19 test result.
    • Travellers are required to show proof of being fully vaccinated against COVID-19 before boarding a flight. 
    • Many airlines have apps for smartphones so that travellers can pre-submit all required documents.  Thus, the airlines confirm that their passengers are "travel ready" prior to printing boarding passes.

    ENTERING the US by LAND

  • Cruise Ship Travel

    (Last updated: April, 2023)


    If your travel includes a cruise ship, please refer to the Government of Canada page with specific recommendations and information.  


    As of July 18, 2022, the U.S. Center for Disease Control (CDC) COVID-19 Program for cruise ships is NO LONGER in effect, but they still have recommendations for cruise ship travel. and requirements for proof of COVID-19 vaccination status vary by cruise line so it is best to check with your specific cruise line when planning to travel.

Clean Care Promise

UPDATED: APRIL 2023


Our Clean Care Promise builds upon our already high standards of cleanliness. The safety and security of our guests and staff will always be our highest priority.  We are doing everything we can to ensure your travel safety as the status around novel coronavirus (COVID-19) continues to evolve.

  • Prior to Every Trip

    DeNure Tours staff will disinfect each vehicle prior to departure. This includes:

    • Cleaning all surfaces using approved disinfectants following government guidelines
    • A continued emphasis on high contact areas
  • While Travelling

    Vehicles will be subject to enhanced cleaning and sanitizing at planned intervals.

    • Scheduled at regular intervals
    • Supplements daily cleaning routines
    • Focused on disinfecting & sanitizing

    Our motorcoach HVAC systems are designed to inject a flow of fresh air into the cabin, renewing the air for the entire cabin every 5 minutes. (In a home or office, this is typically every 3 hours.)


    We encourage guests to have an open dialogue with our staff regarding their needs with respect to COVID-19 protocols.

  • Vaccines for Staff

    For the safety of our staff and guests, all Canadian coach driver and tour director employees of DeNure Tours will have completed the COVID-19 vaccination series.  

  • Personal Protective Equipment (PPE)

    DeNure Tours provides recommended PPE to coach drivers and tour directors, cleaning staff, and all DeNure Tours staff for their safety and the safety of our guests.

  • Physically Distancing

    Public Health authorities have generally removed capacity restrictions in public settings, but there is provision for businesses and organizations to implement their own rules. While travelling on the motorcoach, we continue to recommend:

    We will monitor Public Health guidelines and make adjustments as necessary.

Share the Responsibility

We need our guests to participate in safety precautions by following government guidelines and regional protocol requirements.

GUESTS will:

  • NOT travel if they are sick, think they may be sick, have been exposed to someone who is sick, or have a temperature.
  • For travel to the U.S., guests will have completed COVID-19 vaccination series at least fourteen days prior to departure, and will carry proof of vaccination status to present on demand.
  • Follow the applicable COVID protocols of each stop and itinerary item along our route.  This includes complying with border crossing requirements related to COVID vaccination status and providing acceptable COVID-19 proof of vaccination whenever required during the trip.

GUESTS are encouraged to:

  • Wash hands often and avoid touching their eyes, nose, and mouth with unwashed hands.
  • Keep the cabin area clean and remove their own garbage at the end of each day using the provided garbage disposal unit.
  • Bring their own supplies including sufficient face coverings for the duration of the trip, unscented disposable wipes and hand sanitizer.
  • Wear a face mask that covers the mouth and nose for boarding/disembarking and when others are moving around the coach.
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Stay Informed: There is a lot of information and misinformation out there. We encourage you to refer to health and government agencies for current facts regarding the outbreak.